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How long will it take for my order to be dispatched?

I make 99% of my pieces from scratch. I usually get them posted within 3-5 days. Please message me for an accurate dispatch date if you are in a hurry and I will do my best to get it sorted! Some items, such as gold rings are hallmarked to order, these can take up to 2 weeks to dispatch.

How will my order be packaged?

I send all my pieces in a cotton, tie dye bag which is branded with my logo. These bags are meant to be kept and can be used to keep your jewellery in. Keeping silver in a closed bag can slow natural tarnishing and it's also great to use when traveling! The postal box and tissue paper (used to line the box) are recyclable. I use washi tape to seal any tissue paper packages, this is easily peeled off before recycling. The holographic Eleven Feathers sticker should be removed before recyling the box and tissue paper. The box itself is sealed with recycled packaging tape.

If you purchase a gift box, these are made from recycled card and will be sent in a bubble wrap envelope.

What are the postage options?

All orders to the UK are sent first class. There is a special delivery option also available.

Orders to the rest of the world are always sent tracked.